Starlink users in Nigeria can now access face-to-face customer support, following a new partnership with Starlink and Konga.
The initiative allows customers to visit select Konga retail outlets nationwide for assistance with Starlink services and equipment, marking a significant step toward improving user experience and accessibility.
With this development, subscribers who previously relied on remote or online support channels can now receive hands-on help—from troubleshooting connectivity issues to setting up hardware—directly at designated store locations.
Industry observers say the move could boost confidence in satellite internet adoption across Nigeria, especially in areas where technical support has been a challenge.
Customers seeking assistance are encouraged to locate the nearest participating Konga store through the company’s official store directory.
Starlink expressed appreciation to its Nigerian users, reiterating its commitment to delivering reliable internet service and improved customer support nationwide.
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